What must be included in the 24-hour contact details on a manufacturer's application?

The requirement for including the owner's information as part of the 24-hour contact details on a manufacturer's application is based on the principle of accountability and accessibility in the pharmaceutical industry. Providing the owner's information ensures that there is a clear point of contact for any regulatory issues, inquiries, or emergencies related to the manufacturing of pharmaceutical products.

In this context, having the owner's information listed allows regulatory bodies and consumers to have direct access to the highest level of responsibility within the company. This is crucial for maintaining transparency and trust in the industry, as the owner is typically responsible for ensuring that the manufacturing practices comply with all legal and safety standards.

While other options may seem beneficial, such as a toll-free customer service number or the business name, they don't provide the same level of direct accountability that the owner's information does. A personal cell phone for a manager may offer accessibility, but it may not be the most appropriate or professional contact for regulatory matters or public inquiries. Therefore, the inclusion of the owner's information in the 24-hour contact details is essential for ensuring proper governance in the pharmaceutical sector.